Vett
Free Tools
Vett Report
Recall Watch
Recalls
Triangle Tube Recalls to Repair Gas Boilers Due to Risk of Carbon Monoxide Hazard; One Death Reported; In-Home Remedy May Be Delayed Due To COVID-19 Restrictions
Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers.
This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use. These wall-hung condensing gas boilers are housed in a white metal box. The name "Prestige" is printed on the white front panel and on the outside of the cardboard packing box. You can identify whether you have an affected boiler using the firm's "how to" document at www.triangletube.com. The boilers…
What to do
Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.
Contact: Triangle Tube toll-free at 877-574-5036 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.triangletube.com and click on “RECALL INFORMATION” for more information.
Full notice and photos: cpsc.gov/Recalls/2020/Triangle-Tube-Recalls-to-Repair-Gas-Boilers-Due-to-Risk-of-Carbon-Monoxide-Hazard-One-Death-Reported-In-Home-Remedy-May-Be-Delayed-Due-To-COVID-19-Restrictions.
Frequently asked questions
Is this product recalled?
Yes. Triangle Tube Recalls to Repair Gas Boilers Due to Risk of Carbon Monoxide Hazard; One Death Reported; In-Home Remedy May Be Delayed Due To COVID-19 Restrictions — announced July 28, 2020, per the U.S. Consumer Product Safety Commission (CPSC).
How many of these were sold?
CPSC's recall notice reports About 63,000 units affected.
How can I check other products for recalls?
Use Vett's free recall checker to search any product or manufacturer name against CPSC, FDA, and NHTSA recall data in one lookup.
Own something like this? Recall Watch emails you the moment something you own gets recalled — no need to keep checking back.
Set up Recall Watch — $4.99/mo →Recall data source: CPSC.gov · Last verified 2020-07-28