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Razor USA Recalls GLW Battery Packs Sold with Hovertrax 2.0 Self-Balancing Hoverboards Due to Fire Hazard
The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
This recall involves the removable GLW battery packs installed in UL-Listed Hovertrax 2.0 brand self-balancing scooters/hoverboards manufactured between September 2016 and August 2017. GLW's battery packs were certified as compliant with ANSI/UL Standard 2271 by UL. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by GLW battery packs. The battery packs have the name GLW written in large letters on the packs themselves. The battery packs have…
What to do
Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.
Contact: Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday, or online at www.Razor.com and click on CPSC Safety Recalls for more information.
Full notice and photos: cpsc.gov/Recalls/2021/Razor-USA-Recalls-GLW-Battery-Packs-Sold-with-Hovertrax-2-0-Self-Balancing-Hoverboards-Due-to-Fire-Hazard.
Frequently asked questions
Is this product recalled?
Yes. Razor USA Recalls GLW Battery Packs Sold with Hovertrax 2.0 Self-Balancing Hoverboards Due to Fire Hazard — announced August 25, 2021, per the U.S. Consumer Product Safety Commission (CPSC).
How many of these were sold?
CPSC's recall notice reports About 237,300 units affected.
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Set up Recall Watch — $4.99/mo →Recall data source: CPSC.gov · Last verified 2021-08-25