Vett
Free Tools
Vett Report
Recall Watch
Recalls
HON Recalls Office Chairs Due to Fall Hazard
The chair's back can break, posing fall and injury hazards to the user.
This recall involves HON's Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.
What to do
Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.
Contact: The HON Company at 800-833-3964 from 8 a.m. to 5 p.m. CT Monday through Friday, email at HONTeamBox@honcompany.com or online at HON.com and click on recall notice for more information. Or, for Maxon chairs, call 800-876-4274 from 8 a.m. to 5 p.m. CT Monday through Friday, email at service@maxonmail.com, or online at www.maxonfurniture.com and click on recall notice for more information.
Full notice and photos: cpsc.gov/Recalls/2020/HON-Recalls-Office-Chairs-Due-to-Fall-Hazard.
Frequently asked questions
Is this product recalled?
Yes. HON Recalls Office Chairs Due to Fall Hazard — announced June 17, 2020, per the U.S. Consumer Product Safety Commission (CPSC).
How many of these were sold?
CPSC's recall notice reports About 13,400 units affected.
How can I check other products for recalls?
Use Vett's free recall checker to search any product or manufacturer name against CPSC, FDA, and NHTSA recall data in one lookup.
Own something like this? Recall Watch emails you the moment something you own gets recalled — no need to keep checking back.
Set up Recall Watch — $4.99/mo →Recall data source: CPSC.gov · Last verified 2020-06-17