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Bellman & Symfon Recalls Flash Receivers for Reduced Hearing Persons; Unit Can Fail to Alert in an Emergency
The back-up battery can fail to fully charge resulting in the receiver not working as intended and failing to flash to alert hearing-impaired persons to an emergency.
This recall involves the Flash Receiver (BE1442 MHz), which is sold as a part of the Bellman & Symfon's Visit smart home system. The flash receivers are intended to assist hearing-impaired consumers by alerting them with bright flashes of light when the doorbell or telephone rings or if a fire alarm sounds. The white devices measure about six inches tall and three inches wide and sits on a white cylinder base. The Bellman & Symfon logo is printed on the front of the unit. Only Bellman & Symfon…
What to do
Consumers should immediately contact Bellman & Symfon to receive a free repair. Consumers can continue to use their Flash Receivers until they receive the free repair, but the firm advises in the meantime to unplug and re-plug their units to keep them properly powered.
Contact: Bellman & Symfon toll-free at 833-235-5626 from 8 a.m. to 5:30 p.m. ET Monday through Friday, email at support.bsn@bellman.com or online at www.bellman.com/recall or at www.bellman.com and click on Product Recall under Products for more information.
Full notice and photos: cpsc.gov/Recalls/2020/Bellman-and-Symfon-Recalls-Flash-Receivers-for-Reduced-Hearing-Persons-Unit-Can-Fail-to-Alert-in-an-Emergency.
Frequently asked questions
Is this product recalled?
Yes. Bellman & Symfon Recalls Flash Receivers for Reduced Hearing Persons; Unit Can Fail to Alert in an Emergency — announced April 30, 2020, per the U.S. Consumer Product Safety Commission (CPSC).
How many of these were sold?
CPSC's recall notice reports About 450 units affected.
How can I check other products for recalls?
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Set up Recall Watch — $4.99/mo →Recall data source: CPSC.gov · Last verified 2020-04-30